Below you will find electronic versions of the Heritage Skills Passport materials, which you can use as you continue to complete your passport.
Each unit will open in a new window. Further instructions can be found under 'Guidance'.
[HSP.VE101] Understanding your audiences
[HSP.VE104] Spirit of place and brand identity
[HSP.VE105] Service leadership 'our service vision'
[HSP.VE106] Conservation for Visitor Experience
[HSP.VE102] Understanding and sharing the significance of your property
[HSP.VE103] Interpretation and programming
[HSP.VE107] Visitor reception and membership sales
[HSP.VE108] Commercial operations
[HSP.VE109] Working with volunteers
[HSP.VE110] Marketing and communications
Materials have been made available electronically to allow you to complete your passport remotely. Electronic versions of the submission forms are under Resources, below. You can find more information and support in the following guide:
Collecting and recording evidence
If you haven't previously started the passport there are further specific instructions:
Module Declaration Form (MS Word)